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Chobit Terms of Service

Effective date: 2026-05-26 Last updated: 2026-07-02

These Terms of Service ("Terms") govern your use of the Chobit Service provided by GEFIDO s.r.o., established in Czech Republic ("we", "us"). By creating an account or using the Service you agree to these Terms.

If you use Chobit in local mode (self-hosted on your own hardware), these Terms apply only to the cloud-managed services (tailnet control plane, push notifications, email delivery, billing). The companion itself runs entirely on your machine under your control.

These Terms should be read together with the Privacy Policy.

0. Nature of the Service

Chobit is a private AI inference pipeline, not a public platform or content network.

Each account runs a single private companion. Your enrolled devices (phone, tablet, desktop) connect to the companion through an end-to-end encrypted Tailnet tunnel. The companion's data is addressed to your devices only, not broadcast to a public audience.

In hosted mode, the companion runs on the operator's VPS. The operator's server is a relay: it receives E2E-encrypted data from your devices, dispatches inference to a GPU provider (RunPod), and returns the result to your devices. The operator never serves your companion's data to any third party other than the GPU provider acting as a compute processor.

In local mode, the companion runs on your own GPU workstation. Inference is entirely local. The operator's cloud manages your tailnet, push notifications, and billing, but does not host your companion's data or inference.

For tenant data (chat, memory, persona, configuration), you are the data controller and we act as the data processor. In hosted mode we process it only to run the Service for you; in local mode it stays on your own hardware and never reaches us, so there is nothing for us to process. For operational data (such as your email and billing records) we act as the data controller. See the Privacy Policy for details.

You must be an adult to use the Service. See the Privacy Policy for the minimum age that applies to you.

1. Your data and your content

You own everything you put into the Service: your prompts, your configuration, your persona text, your integration tokens, and your chat history. We do not claim any license to it beyond what is strictly necessary to operate the Service for you.

You are solely responsible for:

  • The content you submit to the Service (prompts, files, configuration).
  • Anything your companion generates on your behalf.
  • How you use, store, share, publish, or otherwise act on the companion's outputs, including outputs delivered to third-party platforms (e.g. Discord, Telegram) through integrations you have configured.
  • Ensuring you have the rights to whatever you feed into the Service and the right to use whatever comes out.

You agree not to use the Service to do anything unlawful, to infringe anyone's rights, or to abuse the Service infrastructure.

2. Generated media is not persisted

Generated media assets (images, audio, video, and any other binary artifacts produced by inference) are ephemeral. Once an asset is transmitted to the destination you chose, such as your mobile app or a configured transport like Discord or Telegram, it is not stored inside your companion's data store.

For reproducibility we retain the prompt and seed (and any other deterministic generation parameters) inside your companion's data, so that you can re-generate the asset on demand. We do not retain the asset itself.

Text messages, persona configuration, and the companion's long-term memory are persisted inside your companion's storage. Their handling is described in the Privacy Policy.

Once an asset has been delivered to a third-party transport (a messaging app, a chat platform, your own device's storage, and so on), its retention on that platform is governed by that platform's terms, not ours. We have no ability to delete copies held by third parties.

3. No warranty on generated content

The Service uses probabilistic machine-learning models. Outputs can be incorrect, incomplete, misleading, offensive, or otherwise unsuitable for your purpose, even when the prompt seems benign. Outputs are not professional advice of any kind (legal, medical, financial, safety, or otherwise).

The Service is provided "as is" and "as available," without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability of any output.

You must independently evaluate any output before relying on it, sharing it, publishing it, or acting on it. The decision to use, share, publish, or otherwise rely on any output is yours alone.

4. Limitation of liability

To the maximum extent permitted by applicable law:

  • We are not liable for any content generated by the Service, nor for any use, sharing, publication, or other action you take based on that content.
  • We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Service.
  • Our aggregate liability arising out of or relating to the Service, under any theory of liability, is limited to the greater of (a) the amount you paid us for the Service in the 12 months immediately preceding the event giving rise to the claim, or (b) EUR 50.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, for example liability for gross negligence, willful misconduct, death or personal injury caused by negligence, or any statutory consumer rights you have under the laws of your country of residence.

If you are a consumer in the European Union or the United Kingdom, nothing in these Terms affects your non-waivable statutory rights.

5. Indemnity

You agree to indemnify and hold GEFIDO s.r.o. harmless from any third-party claim arising out of (a) content you submit to the Service, (b) content you generate through the Service and then use, share, or publish, or (c) your breach of these Terms or of any law. This does not apply to the extent the claim is caused by our own gross negligence or willful misconduct.

6. Payments and credits

Use of the hosted Service consumes credits from your wallet at the rate set by our pricing configuration. You can top up your wallet via the payment methods offered in the app.

Credits are a prepayment for compute and have no cash value outside the Service. They are non-transferable. Unused credits do not expire while your account is active.

Per-call pricing fluctuates with the underlying GPU provider's pricing and is captured at the time of the call. We do not guarantee a fixed per-call price. We only guarantee the credit-to-EUR exchange rate (1,000 credits = 1 EUR).

Refunds of credits paid by card. Credits you paid for by card and have not spent are refundable on request from your billing settings: we refund their euro value, at the exchange rate above, to your original card where possible. This applies to charges made in the last 90 days; older charges are not refundable this way. Credits you have already spent are not refundable, because the compute they paid for has already been delivered. Referral, bonus, and other promotional credits, which you did not pay for, are not refundable. Refunds are subject to anti-fraud and chargeback checks. This policy is in addition to, and does not limit, the statutory right to change your mind described below.

Cryptocurrency payments. A cryptocurrency payment cannot be reversed, so we do not offer voluntary refunds of anything paid in cryptocurrency. The one exception is the statutory right to change your mind described below, which still applies where the law gives it to you. Because the original payment cannot be reversed, we handle any such refund manually once you contact us, and with your agreement we pay it either as account credit or to a cryptocurrency address you provide, at the euro value of the refundable amount at the time of the refund, less network fees.

Subscriptions. A card subscription renews automatically each period until you cancel. You can cancel at any time from the app; cancelling stops future renewals and your plan stays active until the end of the period you have already paid for. A cryptocurrency subscription does not renew automatically: each payment covers a single period and it ends when that period does. Cancelling partway through a period does not by itself refund that period. Credits included with a plan are valid for that period only and do not carry over, except as the plan itself states.

Your 14-day right to change your mind (EU/EEA and UK consumers). If you are a consumer in the EU/EEA or the UK, you have 14 days from the date of a purchase to withdraw from it. Because the Service is delivered immediately, when you top up or subscribe you expressly ask us to begin straight away and you acknowledge that you lose this right for whatever part of the Service has already been delivered by the time you withdraw. If you withdraw within the 14 days, we refund the part you have not used: the euro value of your unused credits, or the unused portion of a subscription period calculated in proportion to the time remaining in it. We do not refund credits you have already spent, or the portion of a subscription period that has already elapsed. Refunds of unspent card credits are available directly in your billing settings; refunds of a subscription period, and any refund of a cryptocurrency payment, are handled manually once you contact us. This does not affect any broader refund or cancellation rights you have under the law of your country of residence.

How to withdraw. To withdraw within the 14 days, just tell us clearly, before the 14 days are up, that you have decided to withdraw. You can email legal@chobit.ai, use the cancellation controls in the app, or send us the model form below. A short, clear statement is enough and you do not have to give a reason. We will refund you without undue delay, and no later than 14 days after you tell us, using the same payment method you used to pay unless you agree otherwise. The amount is the unused part described above.

Model withdrawal form. You may copy, complete, and send us this form, but you do not have to use it:

To GEFIDO s.r.o., Koubkova 8, 120 00 Praha 2, Czech Republic, legal@chobit.ai:

  • I hereby give notice that I withdraw from my contract for the provision of the following service: [describe it, for example "credit top-up" or "subscription plan"].
  • Ordered on: [date]
  • Name of consumer: [your name]
  • Address of consumer: [your address]
  • Email on the account: [your email]
  • Date: [date]

7. Account, suspension, termination

You may close your account at any time from inside the app. Data retention on account closure is described in the Privacy Policy.

We may suspend or terminate your access if you materially breach these Terms, if continued service would expose us or a third party to legal risk, or if your account is involved in fraud, abuse, or attacks on the Service. We will use reasonable efforts to notify you when we do so, unless we are legally prevented from doing so or the breach is severe enough to require immediate action.

8. Changes to the Service and these Terms

We may change the Service over time, including adding, removing, or modifying features. We will avoid changes that materially reduce functionality you have already paid for. Where unavoidable, we will give reasonable notice.

We may update these Terms. Material changes will be communicated by email and inside the app at least 14 days before they take effect. Continued use of the Service after a change takes effect constitutes acceptance.

9. Governing law and disputes

These Terms are governed by the laws of Czech Republic, without regard to its conflict-of-laws rules. Disputes will be brought before the competent courts of Czech Republic, subject to any mandatory consumer-law rights you have to bring proceedings in your country of residence.

10. Contact

GEFIDO s.r.o.
Koubkova 8, 120 00 Praha 2
Czech Republic
legal@chobit.ai